Dersom du har forsøkt å installere agenten til Data Protection Manager 2007 på en server som også kjører ISA Server 2004, så vet du at dette ender med en feilmeldinger. Her er to eksempler på feilmeldinger under installasjonen av DPM 2007 agenten på en server med ISA Server 2004 installert. Artikkelen løser selvfølgelig dette problemet.
Feilmeldingen lyder:
DPM could not identify if computer sbs.snuff.private is clustered. (ID:45).
Agent installation on SBS.snuff.privat can continue. To successfully protect clustered resources, you must install the DPM protection agent on alle the members of the cluster. Rewiew the error details and ensure that the Windows Management Instrumentation service is running and can be accessed remotely from the DPM server.
Feilmeldingen lyder:
Install protection agent on SBS.snuff.privat failed:
Error 400: The DPM server was unable to retrieve information about the remote system using the Windows Management Instrumentation (WMI) service on SBS.snuff.privat.
Error details: The RPC server is unavailable
Recommended action: Verify the following:
1) SBS.snuff.privat is online and remotely accessible from the DPM server.
2)A firewall if enabled on SBS.snuff.privat is not blocking WMI requests from the DPM server.
3) The WMI service on SBS.snuff.privat is running.